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Support and assistance


Robox phone support can be asked at the following numbers:
Phone: +39 0331 922086
Fax: +39 0331 923262


Write to


Write to for any repair request.


Remote assistance is available through TeamViewer, which is already included in any distribution of RDE or freely downloadable.

Cloud area

A Cloud area is available for each customer for exchanging data and files.

To access the cloud areas it is sufficient to have a valid and active e-mail address: further instructions will be provided directly by the support staff.

For long-term shares, it is still advisable to have a Microsoft Account, which can be registered for free, using your email address or at

Bug Tracker

To communicate Robox any software fault, request for new features, new ideas or any other type of report about our software products, the new Bug Tracking service is available.

For more information or to ask for access credential, write to
P.IVA 00868960030 || C.F. 00375000122 - REA Novara 132827 || Copyright © 2021 Robox SpA || v2.4.5